Terms of Service

1. Service

SceneVela provides tools for generating and managing AI-created video and images. Model availability, queue time and output quality can vary.

2. Accounts

You are responsible for activity under your account and for keeping access methods secure. Automated account creation, abuse of promotional credits and credential sharing are prohibited.

3. Credits and subscriptions

Generation prices are shown before submission. Subscription credits and purchased credits have different expiration rules disclosed on the pricing page. Purchased credit packs do not expire.

4. Acceptable use

You must have the rights needed for uploaded materials and may not use the service for unlawful, abusive, deceptive or non-consensual content.

5. Outputs

You are responsible for reviewing outputs before publication and for complying with applicable advertising, intellectual-property and platform rules.

6. Cancellation

Paid subscriptions may be canceled through the customer portal. Access continues according to the billing period shown by Stripe.

7. Availability

The service is provided without a guarantee that every model or generation will remain available. Technical failures are handled under the Refund Policy.