Privacy Policy
Last updated: July 27, 2026
Information we process
We process account details, uploaded assets, prompts, generation parameters, billing identifiers, task status and limited security logs needed to operate the service.
How information is used
Information is used to authenticate users, provide generations, store outputs, process payments, prevent abuse, resolve failures and measure product conversion. Full prompts and private assets are not sent to product analytics.
Service providers
Authentication, storage, payment, model generation, hosting, analytics and error monitoring are provided by configured vendors. Each receives only the information needed for its function. When generation is enabled, prompt text may be sent to configured safety-review and model-generation providers only as needed to screen and fulfill the request.
Retention
Temporary uploads and generated files are subject to lifecycle policies. Financial and security records may be retained where legally or operationally required.
Your controls
You may request access, export or deletion from the verified account email. Deletion may not remove records that must be retained for fraud prevention, billing or legal compliance.
Contact
Email support@scenevela.com for privacy and account requests.